Hopefully you can soon fix the error and use Viber normally again.Viber is one of the most popular and free and secure messaging apps with free voice calls, sending pictures, gifs, stickers, video messages, and much more like WhatsApp and messenger. ![]() So you already know the ways to fix Viber not receiving messages through this article. Deleting Viber and reinstalling the application can fix this situation. It is possible that your not receiving new messages is due to some problem between your phone and Viber. The last way that TipsMake wants to introduce to you is to delete and reinstall the Viber application. Therefore, please visit the app store (Google Play / App Store) and update to the latest version of Viber. Therefore, if you have not updated Viber for a long time, you may have encountered a problem during use and did not receive Viber messages because of this error. Updating the application is something you need to do regularly because it not only brings new features of the application, but also improves performance and fixes bugs. Next, access the App Store to proceed with re-downloading Viber.Select Delete App and confirm once more the app removal process.How to clear Viber cache on iOSįor iOS users, the way to clear the app cache will be different. ![]() So you have completed the process of clearing Viber's cache on your Android device. Tap Storage and select Clear data and Clear cache.To clear the Viber cache on your Android device, you can follow these steps: Therefore, clearing Viber's cache is what can help you fix the situation of not receiving messages. These cache files can overload the phone space and cause problems on the app itself. Viber is an application that contains many files in memory. If it still doesn't work, refer to the next method. What you need to do is restart your device to fix the situation.Īfter restarting, check to see if your Viber is working properly again. The software conflict can make the applications on the phone not work stably, causing the status of not receiving messages. ![]()
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